If you are still experiencing problems, there are a number of other remote desktop applications available that you can use instead. Check other best secure remote access software. Make sure you add TeamViewer into your security software’s exclusion list. Some security software can also mistakenly block TeamViewer – thinking it’s a security risk. It is possible for a virus to prevent some applications from running. See what ports TeamViewer uses.Įnsure that you are running an antivirus and that you keep it updated. You can also manually check if Windows Firewall is blocking TeamViewer or the port used by TeamViewer – the default TeamViewer port is 5938. If you still experience connection issues, try turning your firewall back on by following the step above again, but select the “Turn on Windows Firewall” option. Reboot your system to apply the changes.Select the “Turn off Windows Firewall” radio buttons in both Private and Public network settings.Click on the “Turn Windows Defender Firewall on and off” option.Select Windows Defender Firewall to open the Settings window.You can access this by typing “Windows Firewall” in the Search field in the menu bar. To make TeamViewer more safe and secure view 10 Steps for Better TeamViewer Security. In the “Random password after each session” check the “Full access control when a partner is connecting to the Windows login screen” option. In the “Access Control” section, select “Full Access”. Next, select the ‘Advanced’ option from the menu. “Show your partner’s cursor” should be selected.Make sure “Remove remote wallpaper” is unchecked.Make sure your quality is set to “Optimize Quality”.TeamViewer Settings on WindowsĪccess the TeamViewer Options menu. For the purposes of this article, we will use the free version. However, TeamViewer does provide a 14-day trial. If you are using the software for commercial purposes, you do require a license. ** You will be asked to select how you want to use TeamViewer. You can also use TeamViewer without actually installing it by selecting the last option “Run only (one time use)”. However, if you require unattended access, as in the case of offsite tech support, then select the “Install and set up unattended access to this device option”. For most users, the “Default installation” option is adequate for your daily remote desktop needs. * You will be asked to select an installation type from the available options.
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